Privacy policy

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11. Personal Data

11.1. When Pixelgen receives or otherwise handles personal data during any troubleshooting or gives advice regarding Kits; Pixelgen will comply with the below and all applicable data protection laws and regulations in force when processing such data.

11.2. Pixelgen will not transfer personal data to a third country unless (i) so instructed by Customer in writing, (ii) as required to perform its obligations under this Agreement, or (iii) as required by law. When transferring personal data to a third country the standard contractual clauses of Commission Implementing Decision EU 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation EU 2016/679 of the European Parliament and of the Council shall apply. All Pixelgen staff and the staff of its sub-processors who are authorized to process personal data are committed to confidentiality. Pixelgen has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing. Pixelgen will reasonably cooperate with Customer to fulfill its’ obligations to data subjects. Pixelgen will reasonably assist Customer in ensuring compliance with requirements on security of processing. Pixelgen will delete or return all the personal data to the Customer after completion of the Agreement unless applicable law requires storage of the personal data.

11.3. If Customer requires any specific procedures regarding the treatment of data under this Agreement, in addition to applicable laws and regulations, including the introduction of a data transfer agreement, such requirements must be agreed upon separately in writing, and will be subject to costs when outside the standard services provided by Pixelgen.