Shipping policy

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4. Delivery and Delay

4.1. Pixelgen will deliver all Goods in accordance with applicable laws and regulations. Customer is responsible for obtaining, at its own cost, all approvals, licenses and permits necessary for importation of Goods, as well as for use of the same into/within its territory.

4.2. Unless otherwise expressly agreed to in writing by Pixelgen, all Goods shall be shipped FCA (ICC Incoterms 2020) from Pixelgen’s designated point of shipping to the address designated in the applicable Purchase Order.

4.3. Delivery dates are estimates only and Customer may not hold Pixelgen liable for any losses, expenses or damages caused by delivery after a specified delivery date.

4.4. Pixelgen will promptly inform Customer of any expected delay in delivery of Goods as well as the estimated new delivery time, if possible.

4.5. Upon receipt of a Goods delivery, Customer shall comply with the instructions set forth in these GTCs, as applicable, as well as any instructions accompanying the Goods.

4.6. The Software is made available via GitHub and Pixelgen.com and is downloadable at all times by following instructions on Pixelgen’s webpage and in the Documentation.